database problem

Pat, I'm having a problem that other people have had before (but my first time) where I get the error message that it thinks I'm already signed in on another computer.

So I did the obvious thing of turning off my computer and re-starting it, and when I got to your page and tried to log on, I still get the error message! So what can I do now to view the database?

Yes, I had clicked the "back" button until I was at a page that said "Log out" and I logged out -- I did this several times (it must have happened to me at least 10 times!) and the first 9 times, this worked. But the final time, it didn't. And even turning off my computer and restarting, didn't work!

And yes, I had double clicked on a certain link -- the "New search" link -- that caused it to initially happen! My computer was being slow and I didn't think I'd properly hit the link, so I hit the link again after about 10 seconds, and that causes the problem. So people, be aware of this situation.

And Pat, is there anything you can have your tech guy do so that if a person clicks that link twice, your system won't come to the conclusion that two people from two completely different computers are trying to access your database simultaneously, using the same login info?

i couldn't agree more......there must be a reasonable solution...

aaronk wrote: It definitely needs to be fixed, but there is one other workaround that you can try. Create your own "logout" shortcut/link/favorite. After you log out of the site, bookmark the address of the log out page. It should look something like this: http://www.top40musiconcd.com/logOut.asp?userID=XXXX except that your userID will be numbers instead of XXXXs. Simply by going to that URL, the site should log you out. I've used this trick a few times, and it has worked for me whenever I couldn't get to a page with the log out link.

Great workaround tip, Aaron. Thanks for sharing!