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LOCKED OUT

Printed From: Top 40 Music on CD
Category: Top 40 Music On Compact Disc
Forum Name: Chat Board
Forum Description: Chat away but please observe the chat board rules
URL: https://top40musiconcd.com/forum/forum_posts.asp?TID=9428
Printed Date: 22 July 2025 at 7:16am
Software Version: Web Wiz Forums 12.07 - https://www.webwizforums.com


Topic: LOCKED OUT
Posted By: Robert
Subject: LOCKED OUT
Date Posted: 20 September 2020 at 3:34pm
I don't know if this is the right place for this, but once again, I have hit the wrong key and crashed my browser, thus earning a @@!&!! "simultaneous log in" warning. Unfortunately I am right in the middle of a project that I have to find time for when I can and now I am screwed for however long it takes to get my account back online. And repeated log-in attempts result in a nasty warning that if I continue to try to log on, I could get suspended. Maybe there's some way to reset that I don't know about. If not, then Pat, you need to find a way to shorten the "lockout time" so your customers can get back to work. I have all kinds of apps that sign me out after 5 or 10 minutes or so of inactivity, so I'm pretty sure this can be done quite easily. The way it works now is not very customer-friendly and I'm not one bit happy about having to quit right in the middle of my project.



Replies:
Posted By: Brian W.
Date Posted: 20 September 2020 at 6:15pm
Can you see a User ID anywhere in the messages you're
getting? In the address bar, maybe? If so, I think you
can enter this:

http://www.top40musiconcd.com/logOut.asp?userID=XXXX

and replace the X's at the end with your user ID, and it
should log you out and enable you to log in again.


Posted By: PopArchivist
Date Posted: 20 September 2020 at 6:15pm
Originally posted by Robert Robert wrote:

I don't know if this is the right place for this, but once again, I have hit the wrong key and crashed my browser, thus earning a @@!&!! "simultaneous log in" warning. Unfortunately I am right in the middle of a project that I have to find time for when I can and now I am screwed for however long it takes to get my account back online. And repeated log-in attempts result in a nasty warning that if I continue to try to log on, I could get suspended. Maybe there's some way to reset that I don't know about. If not, then Pat, you need to find a way to shorten the "lockout time" so your customers can get back to work. I have all kinds of apps that sign me out after 5 or 10 minutes or so of inactivity, so I'm pretty sure this can be done quite easily. The way it works now is not very customer-friendly and I'm not one bit happy about having to quit right in the middle of my project.


Pat's email is on the site if you want to contact him directly. We understand you are upset but a private message to Pat or Aaron would be more appropriate. You might be having a browser issue unrelated to Pat's site.

-------------
Favorite two expressions to live by on this board: "You can't download vinyl" and "Not everything is available on CD."


Posted By: eric_a
Date Posted: 20 September 2020 at 7:05pm
Originally posted by Brian W. Brian W. wrote:

Can you see a User ID anywhere in the messages
you're
getting? In the address bar, maybe? If so, I think you
can enter this:

http://www.top40musiconcd.com/logOut.asp?userID=XXXX

and replace the X's at the end with your user ID, and it
should log you out and enable you to log in again.


Thanks for sharing that. I’ve had my share of these moments, so glad
to know there’s a solution.


Posted By: Robert
Date Posted: 20 September 2020 at 8:56pm
Yes, thanks Brian. The reason I posted it on the forum was to see if anyone else was having that problem (Thanks for confirming that, Eric)and if someone had found a workaround for it (Thank you for that). I'm not anxious to try it, but I will the next time this happens.


Posted By: Brian W.
Date Posted: 21 September 2020 at 2:32am
Originally posted by Robert Robert wrote:

Yes, thanks Brian. The reason I posted
it on the forum was to see if anyone else was having
that problem (Thanks for confirming that, Eric)and if
someone had found a workaround for it (Thank you for
that). I'm not anxious to try it, but I will the next
time this happens.


Log out of the database and bookmark the logout page...
then you'll always have it handy.



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