Database & chat board usernames

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   If you ever have trouble logging in, please note the following:

1) Your user ID for the chat board is the same as it has always been, which is your screen name. 

2) Your user ID for the searchable database is the email address that is entered in your account. What does this mean? If you’re a longtime subscriber and changed email addresses at some point over the years but never told Pat that your email changed, I might have an outdated email address on file. Even if you changed it in your PayPal account and renewed your subscription, that does not mean your Top 40 account info was updated. 

Updating your info when you resubscribe is a manual process, so if I didn’t notice your PayPal email is different from what I have on file, there might be a mismatch. It’s easy for me to update your login email address; I just need to know that you’d like it updated. This has been the #1 reason for login problems. 

Also, if you were assigned a password that you would like to change, you can easily do so by using the password reset link when you are logged in. 

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aaronk Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 16 January 2005 Location: United States Status: Online Points: 123	Post Options Post Reply Quote aaronk Thanks(0) Quote Reply Topic: Database & chat board usernames Posted: 8 hours 55 minutes ago at 7:00am
	If you ever have trouble logging in, please note the following: 1) Your user ID for the chat board is the same as it has always been, which is your screen name. 2) Your user ID for the searchable database is the email address that is entered in your account. What does this mean? If you’re a longtime subscriber and changed email addresses at some point over the years but never told Pat that your email changed, I might have an outdated email address on file. Even if you changed it in your PayPal account and renewed your subscription, that does not mean your Top 40 account info was updated. Updating your info when you resubscribe is a manual process, so if I didn’t notice your PayPal email is different from what I have on file, there might be a mismatch. It’s easy for me to update your login email address; I just need to know that you’d like it updated. This has been the #1 reason for login problems. Also, if you were assigned a password that you would like to change, you can easily do so by using the password reset link when you are logged in.
	Aaron Kannowski Uptown Sound 91.9 The Peak - Classic Hip Hop